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Esaya, Inc. Launches its TrueSwitch Platform on iVillageAccess

New Subscribers will be able to switch to iVillageAccess easily

NEW YORK, NY. – December 9, 2002 – Esaya Inc., a leader in Customer Account Migration solutions announced today that they launched their TrueSwitch platform on iVillageAccess, the Internet Service Provider (ISP) offering of iVillage Inc., a leading women’s media company. Esaya’s TrueSwitch platform will provide new iVillageAccess subscribers with a simple, fast and entirely automated means to switch from their old AOL and MSN accounts.

Thomas Isaac, CEO and Founder of Esaya, Inc., said, “Internet Service Providers find that 75% or more of their new subscribers switch from another ISP. Hence, new ISPs such as iVillageAccess will need to focus on allowing their potential customers to switch easily. Our TrueSwitch service enables customers to convert from AOL or MSN quickly and easily.”

Rich Caccappolo, Senior Vice President, iVillage Consulting, said “The TrueSwitch platform enables us to alleviate user concerns about the conventional barriers users face to switching ISPs - potentially losing touch with their contacts and having to leave their data behind at AOL or MSN.”

The co-branded iVillage-TrueSwitch migration tool will offer four important switching features for former AOL or MSN users:

  • Email Change Notification: Sends an automatic notification to all of a user’s contacts.
  • Data Migration: Copies all stored emails, calendars, and contacts lists to iVillageAccess.
  • Email Forwarding: Forwards any new emails from the old account to the new one.
  • Account Cancellation: Helps user cancel the former Internet Service Account.
About Esaya, Inc.
Esaya Inc, is the leading developer of Customer Account Migration Solutions and is the only company to offer a comprehensive switching platform for ISPs. The innovative TrueSwitch Platform offers rapid deployment time to its clients who have a powerful array of features to choose from. The company’s corporate headquarters is located at 3 West 18th Street 6th Floor, New York, NY 10011; Phone:212-206-0261. For more information on Esaya’s TrueSwitch platform, please visit http://www.trueswitch.com.

About iVillage
iVillage Inc. is a leading women’s media company and the number one source for women's information online. iVillage includes iVillage.com, Women.com, Business Women’s Network, Lamaze Publishing, The Newborn Channel, iVillage Solutions and Astrology.com. iVillage.com is a leading online women's destination providing practical solutions and everyday support for women 18 and over. Lamaze Publishing produces advertising-supported educational materials for expectant and new parents. The Newborn Channel is a satellite television network in approximately 1,100 hospitals nationwide.

iVillage.com is organized into branded communities across multiple topics of high importance to women and offers interactive services, peer support, content and online access to experts and tailored shopping opportunities. Content areas include Astrology, Babies, Beauty, Diet & Fitness, Entertainment, Food, Health, Home & Garden, Lamaze, Money, Parenting, Pets, Pregnancy, Relationships, Shopping, and Work.

Established in 1995 and headquartered in New York City, iVillage Inc. (Nasdaq: IVIL) is recognized as an industry leader in developing innovative sponsorship and commerce relationships that match the desire of marketers to reach women with the needs of iVillage.com members for relevant information and services.


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Press Contact:
Jill Miley, Director of PR
(415) 254-6498, jill@esaya.com